The Course is handled by Ibu Tuti Hartani as teacher 1 and Pak Eric Sulindra as teacher 2. With teacher 2, the course covers Routine Request and the adjustment, then Routine Claim and its adjustment too. The students learn how to arrange the proper message structure, format, appropriate grammar, sentence construction, voices, diction, and common topics for each type of business letter.
- Teacher: Dra. Tuti Hartani, M.Pd.
- Teacher: Eric Sulindra, S.Pd., M.Pd.